Privacy Policy
Last updated: January 2026
Introduction
The Coffee Machine Hub ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number, delivery address)
- Payment information (processed securely through our payment provider)
- Order history and preferences
- Communications with our customer service team
- Account information if you create an account
How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Communicate with you about your orders, products, and services
- Provide customer support
- Send promotional communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (payment processing, shipping)
- Legal authorities when required by law
- Business partners with your explicit consent
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your Rights
Under GDPR and UK data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at Support@thecoffeemachinehub.co.uk